48 hours<\/strong> of receiving the Product.<\/p>\nThe Seller will investigate the issue and, if an error is confirmed, will provide a replacement or a partial\/full refund<\/strong>, as appropriate.<\/p>\n
\n8. Customer Responsibilities<\/h2>\n
The Customer is responsible for correctly installing and using the eSIM in accordance with the instructions provided.<\/p>\n
The Seller shall not be held responsible for:<\/p>\n
\n- incompatible devices;<\/li>\n
- use outside the countries covered by the Product;<\/li>\n
- accidental deletion of the QR code;<\/li>\n
- issues caused by local mobile network operators.<\/li>\n<\/ul>\n
\n9. Limitation of Liability<\/h2>\n
The Seller does not guarantee uninterrupted operation of the website and shall not be liable for losses caused by technical errors, temporary service interruptions, or external factors, including mobile networks, internet service providers, or other circumstances beyond the Seller\u2019s reasonable control.<\/p>\n
\n10. Intellectual Property<\/h2>\n
All website content, including texts, images, logos, and trade names, is the property of WRK EDY MEDIA SRL<\/strong>.<\/p>\nCopying, modifying, reproducing, distributing, or otherwise using such content without the owner\u2019s prior written consent is prohibited.<\/p>\n
\n11. Processing of Personal Data<\/h2>\n
Customer personal data is collected and processed in accordance with the Privacy Policy<\/strong> available on the website.<\/p>\n
\n12. Dispute Resolution<\/h2>\n
Any dispute or disagreement shall first be resolved amicably whenever possible.<\/p>\n
If an amicable resolution cannot be reached, jurisdiction shall lie with the competent courts of Romania<\/strong>.<\/p>\nCustomers may also use the European online dispute resolution platform (ODR\/SOL).<\/p>\n
\n13. Invite Friends (Referral) Program<\/b><\/h2>\n\n- Every customer who has an account on tomesim.com receives a personal invite code and link in My account \u2192 Invite friends<\/strong>. No previous purchase is required.<\/li>\n
- A new customer who uses an invite code (or link) on their first order receives a discount of 5 \u20ac<\/strong>. The code cannot be used by its owner, or by a customer who already has a paid order (checked by account and by e-mail address). Only one invite code can be used per order.<\/li>\n
- The owner of the code receives 5 \u20ac store credit<\/strong> for each new customer who pays an order with their code. The credit is added 7 days after payment<\/strong>, only if the order has not been cancelled or refunded in the meantime. If the friend’s order is cancelled or refunded later, the credit may be deducted.<\/li>\n
- Each customer can earn a maximum of 150 \u20ac<\/strong> in credit through the program (30 friends).<\/li>\n
- Credit can be used only on tomesim.com, at checkout, to pay part or all of an eSIM order. An order paid entirely with credit has a total of 0 \u20ac and no payment is charged. Credit has no cash value, cannot be withdrawn, exchanged for money or transferred to another person. If an order paid with credit is cancelled or refunded, the credit used is returned to the customer’s balance.<\/li>\n
- Any abuse of the program, including inviting yourself with another account or e-mail address, fake accounts, spam or misleading advertising, may lead to cancellation of the codes, discounts and credit obtained and to closure of the account.<\/li>\n
- tomesim.com may change or end the program at any time. Changes do not affect credit already added to a customer’s account, unless it was obtained through abuse.<\/li>\n<\/ol>\n
14. Final Provisions<\/h2>\n
WRK EDY MEDIA SRL<\/strong> reserves the right to amend these Terms and Conditions without prior notice. The latest version will always be made available on the website.<\/p>\n
\n15. Contact<\/h2>\n
For any questions or requests regarding our products or these Terms and Conditions, please contact us at:<\/p>\n
1. Definitions<\/b><\/h2>\n\n- Customer<\/b> \u2013 any natural or legal person accessing the website www.tomesim.com, placing an order, and\/or using the offered products.<\/span><\/li>\n
- Product<\/b> \u2013 eSIM (digital mobile data SIM card) delivered electronically via email.<\/span><\/li>\n
- Order<\/b> \u2013 the request submitted by the Customer through the website for the purpose of purchasing one or more digital products.<\/span><\/li>\n
- Contract<\/b> \u2013 the distance agreement concluded between the Seller and the Customer at the moment the order is confirmed by the Seller.<\/span><\/li>\n<\/ul>\n
2. Object of the Contract<\/b><\/h2>\n
The object of the contract is the provision of digital eSIMs that allow access to mobile data services in the European Union, according to the specifications on the product page.<\/span><\/p>\n3. Website Registration<\/b><\/h2>\n\n- The Customer can place orders without an account or by creating a user account.<\/span><\/li>\n
- The Customer is responsible for the accuracy of the information provided (email, name, phone number), as the delivery of the eSIM is carried out exclusively digitally, via email.<\/span><\/li>\n<\/ul>\n
4. Prices and Payments<\/b><\/h2>\n\n- All prices displayed on the website are expressed in <\/span>EUR (\u20ac)<\/b> and include VAT.<\/span><\/li>\n
- Payment is made <\/span>online by card<\/b> through the secure payment processor.<\/span><\/li>\n
- The order is considered confirmed once the payment has been successfully processed.<\/span><\/li>\n<\/ul>\n
5. Delivery<\/b><\/h2>\n\n- The products (eSIMs) are delivered <\/span>exclusively in digital format<\/b>, to the email address specified in the order.<\/span><\/li>\n
- Delivery time is typically <\/span>up to 5 minutes<\/b> from payment confirmation; however, delays may occur due to technical reasons beyond the Seller’s control.<\/span><\/li>\n<\/ul>\n
6. Right of Withdrawal<\/b><\/h2>\n\n- Pursuant to Emergency Ordinance (OUG) 34\/2014, the <\/span>14-day right of withdrawal does not apply<\/b> to instantly delivered digital products whose provision has begun with the consumer’s express consent.<\/span><\/li>\n
- By completing the order, the Customer <\/span>accepts the loss of the right of withdrawal<\/b> once the eSIM has been activated.<\/span><\/li>\n<\/ul>\n
7. Warranty and Support<\/b><\/h2>\n\n- In the event that the eSIM does not function as described, the Customer must contact our support team at <\/span>tomtomesim@gmail.com<\/b> within <\/span>48 hours<\/b> of receiving the product.<\/span><\/li>\n
- The Seller will investigate the issue and, if an error is confirmed, will offer a <\/span>replacement or a partial\/full refund<\/b>, as appropriate.<\/span><\/li>\n<\/ul>\n
8. User Responsibility<\/b><\/h2>\n
The Customer is responsible for the correct installation and use of the eSIM in accordance with the instructions received.<\/span><\/p>\nThe Seller is not responsible for:<\/span><\/p>\n\n- incompatible devices,<\/span><\/li>\n
- usage outside covered countries,<\/span><\/li>\n
- accidental deletion of the QR code,<\/span><\/li>\n
- issues caused by local mobile operators.<\/span><\/li>\n<\/ul>\n
9. Limitation of Liability<\/b><\/h2>\n
The Seller does not guarantee the uninterrupted operation of the website and shall not be held liable for losses caused by technical errors, temporary outages, or external factors (mobile networks, internet service providers, etc.).<\/span><\/p>\n10. Intellectual Property<\/b><\/h2>\n
Copying, modifying, or using the content without the written permission of the owner is strictly prohibited.<\/span><\/p>\n11. Processing of Personal Data<\/b><\/h2>\n
Customer data is collected and processed in accordance with the <\/span>Privacy Policy<\/b> available on the website.<\/span><\/p>\n12. Dispute Resolution<\/b><\/h2>\n\n- Any disagreement shall be resolved amicably wherever possible.<\/span><\/li>\n
- Customers may also use the European ODR platform for online dispute resolution.<\/span><\/li>\n<\/ul>\n
13. Invite Friends (Referral) Program<\/b><\/h2>\n\n- Every customer who has an account on tomesim.com receives a personal invite code and link in My account \u2192 Invite friends<\/strong>. No previous purchase is required.<\/li>\n
- A new customer who uses an invite code (or link) on their first order receives a discount of 5 \u20ac<\/strong>. The code cannot be used by its owner, or by a customer who already has a paid order (checked by account and by e-mail address). Only one invite code can be used per order.<\/li>\n
- The owner of the code receives 5 \u20ac store credit<\/strong> for each new customer who pays an order with their code. The credit is added 7 days after payment<\/strong>, only if the order has not been cancelled or refunded in the meantime. If the friend’s order is cancelled or refunded later, the credit may be deducted.<\/li>\n
- Each customer can earn a maximum of 150 \u20ac<\/strong> in credit through the program (30 friends).<\/li>\n
- Credit can be used only on tomesim.com, at checkout, to pay part or all of an eSIM order. An order paid entirely with credit has a total of 0 \u20ac and no payment is charged. Credit has no cash value, cannot be withdrawn, exchanged for money or transferred to another person. If an order paid with credit is cancelled or refunded, the credit used is returned to the customer’s balance.<\/li>\n
- Any abuse of the program, including inviting yourself with another account or e-mail address, fake accounts, spam or misleading advertising, may lead to cancellation of the codes, discounts and credit obtained and to closure of the account.<\/li>\n
- tomesim.com may change or end the program at any time. Changes do not affect credit already added to a customer’s account, unless it was obtained through abuse.<\/li>\n<\/ol>\n
14. Contact<\/b><\/h2>\n
For any questions or inquiries regarding our products or terms of use, you can contact us at:<\/span><\/p>\n\ud83d\udce7tomtomesim@gmail.com<\/span><\/b><\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":"
Terms and Conditions \u2014 tomesim.com Last updated: November 2026 The website www.tomesim.com is operated by WRK EDY MEDIA SRL, with its registered office in Cisl\u0103u Commune, 66 V\u0103leni Street, Buz\u0103u County, registered with the Trade Register under no. J20\/2200\/1530100, VAT ID 47197090, hereinafter referred to as the \u201cSeller\u201d. By using the website and placing an […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-76","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tomesim.com\/pl\/wp-json\/wp\/v2\/pages\/76","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tomesim.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tomesim.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tomesim.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tomesim.com\/pl\/wp-json\/wp\/v2\/comments?post=76"}],"version-history":[{"count":6,"href":"https:\/\/tomesim.com\/pl\/wp-json\/wp\/v2\/pages\/76\/revisions"}],"predecessor-version":[{"id":704,"href":"https:\/\/tomesim.com\/pl\/wp-json\/wp\/v2\/pages\/76\/revisions\/704"}],"wp:attachment":[{"href":"https:\/\/tomesim.com\/pl\/wp-json\/wp\/v2\/media?parent=76"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}